Refund and Returns Policy

Overview

  • The order can be cancelled up to minimum 1 day before scheduled delivery/pickup time. Else, cancellation comes with no refund.
  • Orders/ cancellations can be placed during store timings-10am to 8pm.
  • There is no return once the product is delivered
  • Delivery will be planned in a day slot of 12pm-7pm. For a specific delivery time, order can be collected from our store-T-2/0502, Fifth Floor, Paras Tierea, Sector 137, Noida, Uttar Pradesh-201301..
  • In case of conditions beyond our control viz. bad weather conditions or festive/operationally heavy days, we might face delays. We will keep you posted in any such scenario. We seek co-operation from you during such circumstances.
  • All personal information such as name, address, phone number is used by us to process your order and remains confidential.
  • Cash on delivery is not applicable on website orders. For COD orders, please get in touch with us directly at 9711000580.
  • Free delivery on all orders above Rs.1999 (within a 10km radius).
  • Orders to be placed atleast 24 hours in advance. For custom cakes, we need a prior notice of atleast 48-72 hours.
  • For urgent/same day delivery cake requirements, please get in touch with us directly at 9711000580.
  • Bigger cakes with special logistic requirements shall attract additional delivery charges.

Refund: Incase an advanced order is cancelled, the amount shall be credited within 3-5 working days.

Need help?

Contact us at bakedbycookwithpriti@gmail.com for questions related to refunds and returns.